Veluxity Luxury Services Privacy Policy

 

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

 

What personal information do we collect from the people that visit our blog, website or app?

 

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information, Drivers License or other details to help you with your experience.

 

When do we collect information?

 

We collect information from you when you place an order or enter information on our site.

 

How do we use your information? 

 

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
 

      • To allow us to better service you in responding to your customer service requests.

      • To quickly process your transactions.

 

How do we protect visitor information?

 

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
 

We use regular Malware Scanning.
 

We do not use an SSL certificate

      • We do not need an SSL because:

all payments are processed via paypal, not on our website.

 

Do we use 'cookies'?

 

We do not use cookies for tracking purposes 


You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

 

If you disable cookies off, some features will be disabled that make your site experience more efficient and some of our services will not function properly.

 

However, you can still place orders .

 

Third Party Disclosure

 

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. 

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. 

 

Third party links

 

We do not include or offer third party products or services on our website.

 

Google

 

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en 
 

We use Google AdSense Advertising on our website.


Google, as a third party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.


We have implemented the following:

      • Demographics and Interests Reporting

 

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website. 


Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.

 

California Online Privacy Protection Act

 

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf


According to CalOPPA we agree to the following:

Users can visit our site anonymously

Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website.

Our Privacy Policy link includes the word 'Privacy', and can be easily be found on the page specified above.


Users will be notified of any privacy policy changes:

      • On our Privacy Policy Page

Users are able to change their personal information:

      • By emailing us

      • By calling us

      • By chatting with us or sending us a ticket


How does our site handle do not track signals?

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. 


Does our site allow third party behavioral tracking?

It's also important to note that we do not allow third party behavioral tracking

 

COPPA (Children Online Privacy Protection Act)

 

When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
 

We do not specifically market to children under 13.

 

Fair Information Practices

 

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
 

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify the users via email

      • Within 1 business day

We will notify users via phone call

      • Within 1 business day


We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

 

CAN SPAM Act

 

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
 

We collect your email address in order to:


To be in accordance with CANSPAM we agree to the following:


If at any time you would like to unsubscribe from receiving future emails, you can email us at

and we will promptly remove you from ALL correspondence.

Contacting Us

 

If there are any questions regarding this privacy policy you may contact us using the information below.
 

www.veluxityexoticcarrental.com

3172 SW 27th Avenue #3

Miami, Florida 33133 

United States

info@veluxityexoticcarrental.com

305-814-6560

 

Most Commonly Asked Questions

But if I have insurance, why do you hold my damage deposit?


Damage Deposits are held for any damage that occurs on your rental.This means any damage done to our vehicle will be held from your damage deposit which you can later invoice through your insurance agency for reimbursement. We bill $300 for scuffed wheels (per wheel), $500 per damaged tire (if rubber has been removed from the sidewalls) and $1000+ for major dings/scratches/body damage on the body. We also have found a direct correlation between the funds held and how our vehicles are treated, we expect our vehicles to be treated as if they were your own.




If it rains can I get my money back? Can I cancel my reservation and get my money back?


We ask all clients who leave a deposit on a car to be 100% committed to the reservation. We do not offer refunds for early rental returns, rainy days, or any other types of returns. We are actively turning down reservations for that same vehicle you reserved once you've reserved it, this is why we can't afford to give you money back for circumstances that aren't within our control.




Do I need insurance to rent a vehicle from Veluxity?


Yes. All renters must be 24 years of age or older and possess full coverage insurance on an existing vehicle that is transferable to rental vehicle (specifically an exotic/luxury vehicle). If you have a liability only insurance policy it will need to be upgraded to full coverage at least 24 hours before your rental. We currently offer no exceptions to this policy, unless you have an AMEX Centurion or Platinum card with viable traveler insurance.




Can I rent the car for one day on a Friday, Saturday, or Sunday? How about renting it for a few hours?


Unfortunately we do not offer hourly rentals, and we do not secure one day rentals in advance on weekends. If you happen to be reading this on a Friday, Saturday or Sunday if we have a vehicle that hasn't been rented for our two day minimum we can possibly offer a one day rental. The reason our policies are set up this way is because from a business standpoint this industry is a weekend business. For that reason, we can't tie up a vehicle for one day on a weekend because we will more often than not be turning down a 2 to 3 day rental for that same time period.





for more in depth answers to questions you can view the FAQ on our homepage here.

FIND US

Veluxity Exotic Car Rental

283 N Bedford Road

Mount Kisco NY, 10549

Hours: 9AM-8PM Mon-Sun

Veluxity Luxury Services Miami

164 NW 20th St #105

Miami FL 33127

Hours: 9AM-9PM Mon-Sun

Veluxity Exotic Car Rental Chicago

1454 W. Willow St.

Chicago IL 60642

Hours: 9AM-9PM Mon-Sun

Outstanding Service, Guaranteed.

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© 2017 Veluxity Luxury Services LLC  

Veluxity Exotic Car Rental NYC

2 Park Ave 20th Floor

New York NY, 10016

Hours: 9AM-8PM Mon-Sun

Veluxity Exotic Car Rental NJ

146B Ferry St

Newark, NJ 07105

Hours: 9AM-8PM Mon-Sun

Veluxity Exotic Car Rental CT

177 West Putnam Avenue

Greenwich, CT  06831

Hours: 9AM-8PM Mon-Sun