Question 1

But if I have insurance, why do you hold my damage deposit?

Answer

Damage Deposits are held for any damage that occurs on your rental.This means any damage done to our vehicle will be held from your damage deposit which you can later invoice through your insurance agency for reimbursement. We bill $300 for scuffed wheels (per wheel), $500 per damaged tire (if rubber has been removed from the sidewalls) and $1000+ for major dings/scratches/body damage on the body. We also have found a direct correlation between the funds held and how our vehicles are treated, we expect our vehicles to be treated as if they were your own.

Question 2

If it rains can I get my money back? Can I cancel my reservation and get my money back?

Answer

We ask all clients who leave a deposit on a car to be 100% committed to the reservation. We do not offer refunds for early rental returns, rainy days, or any other types of returns. We are actively turning down reservations for that same vehicle y

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Most Commonly Asked Questions

But if I have insurance, why do you hold my damage deposit?

If it rains can I get my money back? Can I cancel my reservation and get my money back?